Privacy Policy
Your privacy is important to us. This policy explains how Pawsome Creations collects, uses, and protects your information.
Last Updated: December 21, 2024
Introduction
Welcome to Pawsome Creations ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games, applications, websites, and services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Services. We reserve the right to update this policy at any time, and we will notify you of any material changes.
This policy applies to all users of our Services, including those who access our games through mobile devices, desktop computers, or other platforms. For users in the European Economic Area (EEA), United Kingdom, or California, additional rights and protections may apply as described in the relevant sections below.
Information We Collect
Personal Information
When you use our services, register an account, or contact us, we may collect personal information including but not limited to: your name, email address, phone number, billing address, and payment information.
Usage Data
We automatically collect information about how you interact with our games and applications, including: device information, IP address, browser type, game progress, in-app purchases, and gameplay statistics.
Third-Party Services
We may receive information from third-party services you use to access our platform, such as social media platforms (Facebook, Google) when you choose to connect your account.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our games and applications, process transactions, and deliver customer support.
Personalization
To personalize your gaming experience, recommend content, and provide customized features based on your preferences and gameplay history.
Communication
To send you important updates, newsletters, marketing communications, and promotional offers. You can opt-out of marketing emails at any time.
Analytics & Improvements
To analyze usage patterns, troubleshoot issues, conduct research, and develop new features and services.
Legal Compliance
To comply with legal obligations, enforce our terms of service, and protect against fraudulent or illegal activities.
Information Sharing & Disclosure
Service Providers
We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, cloud hosting services, analytics providers, and customer support platforms.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
With Your Consent
We will share your information with third parties when you explicitly consent to such sharing.
Cookies & Tracking Technologies
What Are Cookies
Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how you use our services.
Types of Cookies We Use
Essential cookies (necessary for service functionality), Performance cookies (analytics and site improvement), Functional cookies (remember your preferences), and Advertising cookies (personalized ads).
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.
Data Security
Security Measures
We implement industry-standard security measures including encryption, secure servers, firewalls, and regular security audits to protect your personal information from unauthorized access, alteration, or destruction.
Your Responsibility
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect unauthorized access to your account.
No Guarantee
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Your Rights & Choices
Access & Correction
You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.
Data Deletion
You can request deletion of your personal information, subject to certain legal obligations. Note that some data may be retained for legitimate business purposes.
Marketing Opt-Out
You can unsubscribe from marketing emails by clicking the 'unsubscribe' link in any promotional email or updating your communication preferences.
Data Portability
You have the right to request a copy of your personal data in a structured, commonly used format.
Withdraw Consent
Where we rely on your consent to process information, you can withdraw that consent at any time.
Children's Privacy
Age Restrictions: Our Services are not intended for children under the age of 13 (or the applicable age of consent in their jurisdiction). We do not knowingly collect personal information from children under 13.
Parental Control: If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.
Age-Appropriate Content: For games designed for children, we implement additional safeguards including limited data collection, no behavioral advertising, and compliance with COPPA (Children's Online Privacy Protection Act) and similar regulations.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer information internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with this Privacy Policy and applicable laws.
By using our Services, you consent to the transfer of your information to our facilities and to third parties with whom we share it as described in this policy.
Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Data: If you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain it for legitimate business purposes or legal compliance.
Gameplay Data: Game progress, achievements, and statistics may be retained to maintain game integrity and leaderboards, even after account deletion.
Transaction Records: Financial transaction data is retained for tax and accounting purposes as required by law, typically for 7 years.
Third-Party Links & Services
Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to these third-party services.
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing them with your information.
Third-Party Services We Use: We may integrate third-party services such as analytics providers (Google Analytics), advertising networks, payment processors (Stripe, PayPal), social media platforms, and cloud storage providers. Each has its own privacy policy.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You can opt-out of the sale of your personal information. Note: We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can ask us to limit how we use your data.
- Right to Data Portability: You can request your data in a portable format.
- Right to Object: You can object to certain types of processing, including direct marketing.
- Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.
- Right to Lodge a Complaint: You can file a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email (if you have provided your email address)
- Display a prominent notice within our Services
- Request your consent if required by applicable law
We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
privacy@pawsome.com
legal@pawsome.com
Mailing Address
Pawsome Creations
123 Tech Park, Andheri East
Mumbai, Maharashtra 400069, India
Response Time
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please mark your email as "URGENT - Privacy Request."
